Learn how to keep your cool and get the results you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
VitalSmarts Releases Crucial Conversations(R) Training 4th Edition MarketWatch (press release) PROVO, UT, May 15, 2012 (MARKETWIRE via COMTEX) -- VitalSmarts, an innovator in corporate training and organizational performance, today released the fourth edition of Crucial Conversations(R) Training, one of the training industry's leading courses in ... and more » |
VitalSmarts Releases Crucial Conversations® Training 4th Edition Marketwire (press release) PROVO, UT--(Marketwire - May 15, 2012) - VitalSmarts, an innovator in corporate training and organizational performance, today released the fourth edition of Crucial Conversations® Training, one of the training industry's leading courses in teaching ... and more » |
How To Build The Right IT Skills InformationWeek Consider your Power Distance Index and approachability, and work on your dialog skills (read Crucial Conversations). Take advantage of opportunities to rotate through other areas of the IT organization (infrastructure versus applications versus ... and more » |
Training Helps OR Nurses Manage Disruptive Physician Behavior Doctors Lounge A 10-item Self-Efficacy to Address Disruptive Behavior Scale was administered to 17 nurses before and after participation in a two-day communication skills program presented by a certified Crucial Conversations (a VitalSmarts product) trainer. |
Google Apps Adds Vault Option For Full Email And Chat Retention Lifehacker Australia The search capabilities on a standard Gmail account are already pretty impressive; the main difference Vault makes is ensuring that crucial conversations aren't deleted and that you can search across an entire business. Like Apps itself, Vault isn't ... and more » |
Business Insider | What To Do When Your Inappropriate Email Gets Sent To The Wrong Person Business Insider According to a study conducted by Little PINK Book and VitalSmarts, one in five women quit their jobs due to “failed crucial conversations," so by discussing these issues, Good says you have the "opportunity to get to the root of the problem. |
For Hard of Hearing, Clarity Out of the Din New York Times ... clear conversation with staff members, said Mark Zuckerman, director of marketing. The system will be on sale later this year for about $1100. “We want to support crucial conversations in the daily lives of people” who are hard of hearing, he said. and more » |
Daily briefing: Fort Collins-Loveland Municipal Airport wins award The Coloradoan The workshop will offer an understanding of business development cycles and the importance of financial and personal planning; teach how to prepare for crucial conversations and how to deftly balance family and business needs; ... and more » |
For Hard of Hearing, Clarity Out of the Din Pittsburgh Post Gazette ... clear conversation with staff members, said Mark Zuckerman, director of marketing. The system will be on sale later this year for about $1100. "We want to support crucial conversations in the daily lives of people" who are hard of hearing, he said. and more » |
《关键冲突：如何把人际关系危机转化为合作共赢》 序致读者 博锐管理在线 本书是继《关键对话》（Crucial Conversations:Tools for Talking When Stakes Are High）之后推出的作品。阅读过、听说过或购买过前一本书的读者可能会心生疑窦：“关键对话和关键冲突有何区别？”对此我们非常乐意做出 ... and more » |
